Fees, credits and documents
Belancer credits: what they are and how to use them
In short. Credits are Belancer's points for proposals, boosts, sealed bids and AI tools. How you get them, what each action costs, expiry and refunds. It takes 5 steps: Open Belancer credits; See what credits unlock; Spend credits; Check your history; Get more credits.
Updated October 3, 20263 min read5 steps
- Freelancers
- Agencies
On this page
Credits are Belancer's own points, separate from money. Freelancers use them to send proposals, boost a proposal to the top, send sealed proposals, and use AI tools like a gig draft in Gig Studio. You earn free credits on the welcome journey and from rewards; buying packs opens soon. Credits have no cash value, so they're never withdrawn or converted.
Before you start
- You need a freelancer (seller) profile to spend credits on proposals.
- Your credit balance shows at the top of Belancer credits ("Your credits").
Steps
1Open Belancer credits
From your account menu choose Belancer credits. You see your balance and "earned · spent · for proposals, gig boosts and AI tools".
2See what credits unlock
What credits unlock:
- Submit proposals to projects: 2 credits.
- Sealed proposals: 5 credits.
- Boost a proposal to the top: 10 credits.
- Promote a gig in search, when it opens.
- AI tools, like a gig draft in Gig Studio.
3Spend credits
The cost is shown before you confirm an action, and taken at the same moment the action happens. If the action fails, nothing is taken.
4Check your history
Every change is listed with the balance after it: rewards, purchases, spends, refunds and corrections by Belancer.
5Get more credits
- Finish the welcome journey. See free welcome credits.
- Invite friends and share once on social media.
- Buy a pack, once packs open. See buy credits.
What happens next
When credits come back (for example a project closed before any proposal was viewed), they appear as a new entry in your history. Reward credits close to expiry are used first.
Troubleshooting
- "Not enough credits." Earn or buy more, then try again.
- My credits went down by themselves. Reward credits expired. Check the history for "expired".
- I was charged credits but the proposal didn't send. Refresh. A spend is tied to the action; if the action didn't happen, it's reversed. Contact support if not.
- "Buying credits opens soon." Packs aren't on sale yet; use your free credits.
Good to know
- No cash value: credits can't be withdrawn, sold or moved to another account.
- Agencies: credits used on agency proposals come from the agency's credits.
- Fair use: credits obtained through fake accounts or abuse are removed.
Tip: Save boosts for projects that closely match your skills. One strong, boosted proposal beats several generic ones.
Note: Costs are set by Belancer and can change. The cost on screen is always the current one.
Questions and answers
Are credits money?
No. Credits have no cash value and can't be withdrawn, converted or transferred. They're only for actions on Belancer.
How many credits does a proposal cost?
2 credits for a standard proposal, 5 for a sealed proposal, and 10 to boost one. The cost is shown before you send.
Do credits expire?
Reward credits expire after 180 days. Credits you buy never expire. The oldest-expiring credits are used first.
Do I get credits back if the client closes the project?
In some cases, for example if the project is closed before any proposal is viewed, the credits come back as a new entry in your history.
Do clients need credits?
No. Clients post projects, hire and pay without credits.
Did my v1 credits move to the new Belancer?
Yes. v1 credit balances move over as an opening entry in your credit history.
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Related guides
- Fees, credits and documentsHow to buy Belancer credit packsBuy a Starter, Popular or Power credit pack in your account currency with bKash, Nagad, card or PayPal. Bought credits never expire and include bonus credits.
- Fees, credits and documentsHow to earn free credits: welcome journey, invites and sharingEarn free Belancer credits by signing up, completing your seller profile, verifying your ID and publishing your first gig, plus inviting friends and one share.
- Projects and proposalsHow to send a proposal on Belancer (with credits)Write and send a winning proposal: bid as yourself or your agency, set price and milestones, write a cover letter and use credits.
- Projects and proposalsSealed proposals: hide your bid amount from other freelancersSeal your proposal so other freelancers can't see how much you bid. Learn what sealing costs, who still sees your price, and when it's worth it.
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