Messages and support
Chat and call inside Belancer, control notifications, and reach our support team.
4 guides
- Chat with us from HelpSearch Help first. If you still need a person, chat with us from the chat bubble or send a message from any Help page, in English or Bangla.
- How to contact Belancer supportGet help from Belancer support in Bangla or English: send us a message from any help page with a topic, and get a ticket number and a reply by email.
- Messages, files, voice notes and video calls on BelancerUse Belancer Messages: find conversations, send files and voice notes, save quick replies, request or create offers, start a video call, block or report.
- Notifications: choose what reaches you, where and whenManage Belancer notifications: the bell and its tabs, which updates come by app, email, SMS or push, the email digest, quiet hours and the language of alerts.
Other topics
- Getting startedWhat Belancer is, how to join, sign in and find what you need.7 guides
- Account and securityPasswords, two-step sign-in, phone checks, devices and closing your account.6 guides
- For freelancersBecome a seller, verify your ID, build your profile, find work and earn badges.10 guides
- GigsCreate, price, publish and manage gigs, and send custom offers.7 guides
- Projects and proposalsSend proposals with credits, seal your bid, edit or withdraw, and NDA projects.4 guides
- Orders, contracts and milestonesHow orders and contracts run: milestones, hourly weeks, delivery, changes and reviews.7 guides
- Hiring on BelancerBuy gigs, post projects, choose and hire freelancers, fund milestones and approve work.10 guides
- Managed projectsTell us the job in a few lines or a voice message, and a Belancer project manager runs it.3 guides
- Consulting and mentoringBook paid one-to-one calls with vetted experts, or offer your own.5 guides
- Companies and agenciesHire as a company with a team and spend limits, or sell as an approved agency.6 guides
- Payments and Belancer BalancePay with bKash, Nagad, Rocket, card, PayPal or bank transfer; held money, refunds and USD to BDT.8 guides
- WithdrawalsWithdraw your earnings to bKash, Nagad or your bank, and understand limits and checks.5 guides
- Fees, credits and documentsBelancer fees, credits for proposals, statements, invoices and earnings certificates.6 guides
- Safety and disputesReport a problem, how Belancer decides, strikes and appeals, and how to avoid scams.6 guides
- Policies explainedWhat Belancer's terms and policies mean for you, in plain words, with links to the full texts.6 guides
- Find your wayFind your next step, tell us what you can help with, and see who we recommend and why.4 guides
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