Payments and Belancer Balance
Pay with bKash, Nagad, Rocket, card, PayPal or bank transfer; held money, refunds and USD to BDT.
8 guides
- How Belancer keeps your payment safe until the work is approvedWhen you pay on Belancer, the money is held safely, not given to the freelancer. It is released on approval, after a set time, or by a Belancer decision.
- How to pay on Belancer by bank transfer (NPSB or RTGS)Pay a Belancer order from any Bangladeshi bank with NPSB or RTGS: send the exact amount with your reference, upload proof, and our Finance team confirms it.
- How to pay on Belancer with a card or PayPal (USD, outside Bangladesh)Clients outside Bangladesh pay in US dollars with a debit or credit card through Stripe, or with PayPal. How checkout works and what to do if a payment fails.
- How to pay on Belancer with bKash, Nagad, Rocket or a local card (BDT)Clients in Bangladesh pay in taka through SSLCommerz: bKash, Nagad, Rocket or a debit or credit card. Step-by-step checkout and fixes for failed payments.
- Payment wasn't completed or didn't go through: what to doYour payment on Belancer failed, was cancelled or timed out? Here's what each message means, whether money was taken, and how to try again safely.
- Refunds on Belancer: when you get money back and where it goesHow refunds work on Belancer: late orders, cancellations, Belancer decisions and partial refunds. Money goes to your Belancer Balance, or your original method.
- Your Belancer Balance (wallet): BDT and USD, Pending and Available explainedUnderstand your Belancer Balance: separate BDT and USD cards, money held for open orders, Pending after release, Available to withdraw, and your transactions.
- Your USD earnings: where they are and converting to BDT (opens soon)USD from clients abroad sits on its own card in your Belancer Balance. Converting to BDT and USD withdrawals open soon; your dollars stay safe until then.
Other topics
- Getting startedWhat Belancer is, how to join, sign in and find what you need.7 guides
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- WithdrawalsWithdraw your earnings to bKash, Nagad or your bank, and understand limits and checks.5 guides
- Fees, credits and documentsBelancer fees, credits for proposals, statements, invoices and earnings certificates.6 guides
- Safety and disputesReport a problem, how Belancer decides, strikes and appeals, and how to avoid scams.6 guides
- Messages and supportChat and call inside Belancer, control notifications, and reach our support team.4 guides
- Policies explainedWhat Belancer's terms and policies mean for you, in plain words, with links to the full texts.6 guides
- Find your wayFind your next step, tell us what you can help with, and see who we recommend and why.4 guides
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