Withdrawal limits, fees, review and safety pauses explained.

Belancer moves your money quickly, but a few rules keep it safe: a minimum and maximum per withdrawal, a daily limit, a small fee per method, fixed batch times, a team check for larger or unusual withdrawals, and short pauses after security changes. This page explains each one, so you know why a withdrawal is waiting and when it will move.

Before you start

• Open Belancer Balance to see your Available, Pending and Being paid out amounts.
• Look at the Rules box on the Withdraw screen. It lists the rules for your account.

Steps

1Know the amount limits

• Minimum: ৳500 per withdrawal.
• Maximum: ৳5,00,000 per withdrawal.
• Daily limit: ৳10,00,000 across all methods. The screen shows "left today".

2Know the fees

• bKash: ৳0
• Nagad: ৳0
• Bank: ৳0

The summary always shows Fee and You receive before you confirm.

3Know when money is sent

Approved withdrawals are sent in batches at 11:00,16:00 Asia/Dhaka. Mobile wallets usually arrive within minutes after that; banks credit on business days.

4Know what gets reviewed

• Withdrawals up to ৳5,000 are usually approved automatically.
• Larger ones are checked by Finance; from ৳50,000 two people approve it.
• A new seller's first 3 withdrawals are checked by hand.
• A payout account whose name is close to (not exactly) your ID is checked once.

5Know the safety pauses

Withdrawals pause for a short while after you change your password, phone number or payout account, or after support resets your two-step sign-in. The balance page tells you the date it lifts. New payout accounts wait 24 hours before their first payout.

What happens next

When a reviewed withdrawal is approved, you're emailed and it goes in the next batch. If it's refused, the money returns to Available and the email explains why.

Troubleshooting

• "Verify your identity first." Withdrawals need an approved ID check.
• "Turn on two-step sign-in before withdrawing." Your account needs it. See two-step sign-in.
• "Your balance is on hold. Contact support." An account restriction is in place. See strikes and restrictions.
• "Our team is checking this payout account." Wait for Approved by our team.
• "Your last tap is still being handled." Wait a moment; don't tap twice.

Good to know

• Pending isn't withdrawable: released money stays Pending for 14 days first.
• Returned withdrawals go back to Available straight away.
• Agencies: only the agency owner withdraws from the agency Balance.

Note: Limits and fees are set by Belancer and can change. The Withdraw screen always shows the current ones.

Tip: If you need a large amount, split it across days within the daily limit, or plan ahead for a review.